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Category: Car Towing

A sudden breakdown can turn any journey into a stressful experience. Whether you are driving along Park Street, riding through Salt Lake, or travelling on the Kolkata–Durgapur Expressway, a car or bike problem in the middle of the road is never pleasant.

In a busy city like Kolkata and its surrounding areas, traffic moves fast, roads can be narrow, and help might not be immediately available. Knowing what to do in such situations can keep you safe and help you get back on track quickly.

1. Move to a Safe Spot

The first priority in any breakdown situation is safety. If your vehicle is still able to move, slowly guide it to the side of the road, an emergency lane, or a nearby parking area. Avoid stopping in blind spots like curves, narrow bridges, or busy junctions.

If your vehicle has completely stopped in the middle of the road, turn on your hazard lights immediately so that other drivers can see you from a distance.

2. Switch On Hazard Lights and Use Warning Signals

Hazard lights are your first line of communication with other drivers. Keep them on to alert approaching vehicles.

If you have a reflective warning triangle or safety cone, place it a few metres behind your car or bike to give other drivers enough time to react and slow down. This is especially important on highways like NH16 or NH19, where vehicles move at higher speeds.

3. Stay Visible, Especially at Night

If your breakdown happens after dark, visibility becomes even more important. Keep your parking lights on and wear a reflective jacket if you have one. A small torch can also help you see better and signal to others.

4. Avoid DIY Repairs in Unsafe Locations

In Kolkata’s busy traffic or on high-speed highways, trying to fix a breakdown on your own can be risky. Unless it’s something quick and safe, like changing a tyre in a well-lit area, it’s better to wait for professional help.

For motorcycles, changing a punctured tube or fixing a loose chain on a narrow road can be dangerous. Always prioritise safety over quick fixes.

5. Call a Reliable Towing or Roadside Assistance Service

Once your vehicle is in a safe position, contact a professional towing service that operates in Kolkata and nearby towns. Services like Ride N Rescue offer both car and bike towing across the city and to nearby areas such as Howrah, New Town, Barrackpore, Dankuni, and even along major highways.

A trained team can transport your vehicle to a garage or your preferred destination without causing further damage.

6. Share Your Exact Location

When calling for help, give clear details about your location. Mention nearby landmarks, road numbers, or GPS coordinates if possible. In Kolkata, common references include Metro stations, flyovers, or well-known crossings like Shyambazar Five Point or Gariahat Junction.

On highways, note the kilometre marker or toll plaza you passed most recently. This will help the towing team find you faster.

7. Inform Someone You Trust

If you’re alone, let a friend or family member know about your situation and location. This ensures someone is aware of your circumstances until help arrives.

8. Stay Inside the Vehicle if It’s Safe

On busy roads, standing outside your vehicle can put you at risk. If you feel safe, remain inside with your seatbelt fastened until the towing team or roadside assistance arrives. For bikes, wait in a safe spot away from traffic.

9. Be Prepared for the Future

Breakdowns are unpredictable, but you can be better prepared by:

  • Getting your vehicle serviced regularly.
  • Checking tyre pressure before long trips.
  • Carrying basic tools, a spare tyre, and jumper cables in your car.
  • Keeping a portable tyre inflator and puncture kit for bikes.
  • Saving emergency contact numbers, including a towing service, in your phone.

Final Thoughts

A car or bike breakdown in Kolkata or nearby areas doesn’t have to be a nightmare if you know what steps to take. Prioritise safety, alert others, and call a reliable towing service to handle the rest.

Whether it’s a breakdown in Esplanade, a flat tyre in Salt Lake, or an accident on NH16, Ride N Rescue is ready to provide fast, safe, and professional assistance. Save our number now – because when your vehicle stops, we start moving to get you back on the road.

A car breakdown or accident can happen when you least expect it. In a busy city like Kolkata, where traffic congestion is a part of daily life, such situations can be stressful and sometimes even unsafe. The right car towing service can make all the difference – getting you and your vehicle to safety quickly and without further damage.

But with several towing services operating in Kolkata, how do you choose the right one? This guide will walk you through the key factors to consider when selecting the best car towing service for your needs.

1. Look for 24/7 Availability

Car troubles can happen anytime – early morning on your way to work, late at night after a long drive, or even during odd hours when help is hard to find. That’s why round-the-clock availability is one of the most important factors in choosing a towing service.

A good service will operate 24/7 and be ready to assist regardless of the time, weather, or location. This ensures that whenever you face an emergency, you have a reliable number to call.

2. Check the Response Time

When your vehicle is stranded, every minute feels longer. In Kolkata’s traffic, delays can be frustrating and even dangerous if you are stuck on a busy road. A fast response time is essential for any towing service.

Choose a company that can reach you quickly. Many professional services have multiple units across the city to ensure prompt assistance. You can also check customer reviews to get an idea of their average arrival time.

3. Ensure They Have Trained and Experienced Staff

Towing is not just about moving a vehicle from one place to another – it’s about doing it safely. Incorrect towing can cause further mechanical damage or scratches to the body of your car.

Make sure the service you choose has skilled operators who are trained in handling different types of vehicles, from hatchbacks to SUVs. Experienced staff know how to secure a car properly and transport it without causing any additional issues.

4. Look for Modern and Well-Maintained Equipment

The type of tow truck and equipment used plays a big role in how safely your car is transported. The best towing services in Kolkata use a range of vehicles, including:

  • Flatbed Tow Trucks – Ideal for luxury and low-ground-clearance cars.
  • Wheel-Lift Tow Trucks – Useful for quick roadside assistance.
  • Hook and Chain Tow Trucks – Suitable for damaged or accident-hit vehicles.

Well-maintained and modern equipment ensures your car is loaded, transported, and unloaded with care.

5. Check the Range of Services Offered

A good towing service should be able to handle different scenarios, including:

  • Vehicle breakdown recovery
  • Accident vehicle recovery
  • Long-distance towing
  • Two-wheeler towing
  • Transport from police impound lots

The more versatile the service, the more likely they will be able to assist you in any emergency.

6. Consider Their Service Area Coverage

Kolkata is a large city, and some towing services may only cover certain zones. Before you choose a service, make sure they operate in your area and along the routes you travel frequently.

A company with citywide coverage – including key areas like Park Street, Gariahat, Salt Lake, Howrah, New Town, and EM Bypass – ensures you can get help wherever you are.

7. Check for Good Communication and Customer Support

Clear communication is a sign of professionalism. A reliable towing service will:

  • Answer calls promptly
  • Provide accurate arrival estimates
  • Keep you updated during the process
  • Explain the towing procedure clearly

This level of transparency helps you feel more at ease during a stressful situation.

8. Read Customer Reviews and Testimonials

The experiences of other customers can give you valuable insight into how a towing service operates. Look for reviews on Google, Justdial, or social media platforms.

Pay attention to feedback about:

  • Response time
  • Staff behaviour
  • Care taken during towing
  • Overall customer satisfaction

Consistently positive reviews are a good sign that you can trust the service.

9. Verify Licensing and Insurance

A professional towing company should have the necessary permits to operate legally in Kolkata. They should also carry insurance that covers any accidental damage to your vehicle during towing.

This protects both you and your car if something unexpected happens during transportation.

10. Keep Their Contact Saved for Emergencies

Once you find a reliable towing service, save their number on your phone and even write it down in your car’s glove box. In emergencies, you won’t have to waste time searching for help.

Final Thoughts

Choosing the best car towing service in Kolkata comes down to availability, speed, professionalism, and safety. You want a service that can reach you quickly, handle your vehicle with care, and give you peace of mind during a stressful situation.

Whether it’s a sudden breakdown, an accident, or moving your vehicle from one location to another, having a trusted towing partner ensures you’re never stranded for long.

If you’re looking for a dependable car towing service in Kolkata that ticks all these boxes, keep Ride N Rescue’s number saved – because help is just one call away.

Call Ride N Rescue or request a towing service for safe and reliable towing assistance anytime, anywhere in Kolkata.