Effective Date: 12th July, 2025
Company Name: Ride N Rescue
Location: Kolkata, West Bengal
At Ride N Rescue, your privacy is our top priority. This Privacy Policy outlines how Ride N Rescue (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you use our services. By using our services, you consent to the practices described in this Privacy Policy.
- Information We Collect
We may collect various types of information when you use our services:
- Personal Information: This includes your name, contact information (phone number, email address, mailing address), and payment details when you register for services or create an account.
- Location Information: We collect your device’s location data to provide you with emergency services and to improve the accuracy of service provider dispatch.
- Usage Data: Information about your interactions with our services, such as browser type, pages visited, time spent, and unique device identifiers.
- Payment Information: Billing information, credit card details, and transaction tracking information, particularly for services purchased.
- Account Activities Information: Records of your service requests and transactions.
- Statistical Information: Aggregated data about service usage, such as IP addresses, operating systems, and service request patterns.
- Information from Cookies: We use cookies to store specific information about your visits, personalize our services, and monitor effectiveness. You can manage cookie settings in your browser.
- How We Use Collected Information
We use your collected information for various purposes, including:
- To provide and improve our services, including technical support.
- To process payments and facilitate transactions.
- To analyze service usage, enhance our offerings, and customize your experience.
- To communicate with you regarding service updates, offers, and relevant information via email, SMS, or phone.
- For internal analysis, monitoring, and marketing decisions.
- To comply with legal obligations and protect our rights or property.
- Disclosure of Your Information
We may share your information in certain situations:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. These providers are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose information if required by law, regulation, or administrative order, or to protect our rights, property, and safety, or to prevent fraud.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
- With Your Consent: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
- Data Retention and Transfer
- We retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
- Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, country, or other governmental jurisdiction where data protection laws may differ.
- Data Security
- We use secure communication and encrypted systems. However, no method is 100% secure. Always logout or close sessions on shared devices.
- Your Rights
You can request deletion or correction of your personal data by contacting us at: support@ridenrescue.com
- Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices. We advise reviewing their respective privacy policies before providing any personal data.
- Updates to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after any changes indicates your acceptance of the updated terms.